Conflicts of Interest – Your Best Interests

Our primary objective is to conduct business in the best interests of the client. This means we will act honestly, fairly, and professionally.

Situations may arise where we, or one of our other clients, affiliates or partners, have some form of interest in business transacted for you. If this happens, or we become aware that our interests, or the interests of one of these other parties, comes into conflict with your interest, we will notify you and obtain your consent and instruction. In all such circumstances, we will detail the steps we will take to ensure fair treatment.

Conflicts of Interest – Integrated Offering

At time of publishing, Genesis is a member of the Aurom Group, a group of companies offering the integrated services of pension advice, pension administration, and asset management.

This group relationship is in place to produce a product that we intend to be in the best interests of the client, with harmonised advice principles, efficient time management, and lower overall costs. However, in certain cases, there may be a conflict of interest between relevant parties.

As a Group, we use coordinated policies and procedures to identify, manage, and mitigate all associated risks with our integrated offering.

If you are unsure as to which companies within the Group you are contracted with, or wish for further clarification, or you have any concerns at all regarding conflicts of interest, you can reach out to your Financial Advisor, or contact us at:

Genesis Helpdesk
Room 1503, 15 Floor
Sun House
181 Des Voeux Road Central
Sheung Wan, Hong Kong

Conflicts of Interest – Trading

Genesis does not hold principal positions or deal on its own account.

However, occasions can arise where we or one of our other clients, or some other person or company connected with us, or Interactive Brokers or any of its associated group companies or nominees, will have some form of interest in business which we are transacting for you.

We require our staff to disclose to management any conflict of interest of which they are aware. If we become aware of any conflict with your interests, we will proceed in accordance with the Conflicts of Interest Policy we have put in place to deal with such situations.

Conflicts of interest